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CoveSystems Stream V ERP Software

Customer DropShip Fulfillment & Order Fulfillment

Stand Tall by Providing Additional Customer Services when your Customers View their Other Suppliers.

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Stand Tall by Providing Additional Customer Services when your Customers View their Other Suppliers.

Order Fulfillment & Customer Drop-shipping Fulfillment Features

Order Fulfillment & Customer Drop-shipping Fulfillment Features

To provide additional customer service, and differentiate your company from your customers other suppliers, Cove supports 'Customer Drop Ship Fulfillment'. Customer Drop Ship Fulfillment is the process of your company accepting orders from your customer for direct shipment to your customer's customer (the consumer).

Multiple shipping addresses

Multiple shipping address (ShipTo) support in Order Entry. You may store an unlimited number of shipping addresses per customer. The shipping addresses can either be your customer's facilities or names and consumer addresses. Each ShipTo address may contain the name of a specific custom label print routine to be used to create customer specific labels - which are different from shipping labels, i.e. Asset Tags, routing tags, serial numbers etc

Shipping Methods

Each ShipTo address can be defined to use specific shipping methods (UPS, FEDEX, etc.) and Shipment Terms (FOB,CIF,&).

Carrier Account

Each ShipTo address can store a Carrier Account Number. This allows shipments to be billed to the consumers shipper account.

Return Address Flag

A Flag is provided in the Customer Master Record to determine how the return address on the shipping labels and packing list are printed. The options are: Normal - your Company name and shipping facilities address.

  • X - Your customer's name and your shipping facilities address
  • Y - Your customer's name and their customer record address
  • Z - Your customer's and their "fulfillment" return address (from the following special record in the ShipTo file).

Returned to the Correct Address

A special type of ShipTo address record may be setup to provide the place to store the return address to be used on the shipping labels. This assures that when customer shipments are refused they are returned to the correct address.

Shipping Labels

The system can use a special customer specific shipping label print routine whenever labels are printed for shipments made for a customer. This allows shipping labels to include graphics, and other information on shipping labels.

Packing Lists

The system can use a special customer specific packing list print routine whenever labels are printed for shipments made for a customer. This allows packing lists to include graphics, and other information not normally present.

Customer Specific

The system can use a special customer specific invoice print routine whenever invoices are printed for shipments made for a customer. This allows invoices to include graphics, and other information not normally on them.

Sales Orders

The system allows information specific to customer print routine to attached to Sales Orders and carried through the system for use by the print routine. This is done by the AIC feature (Additional Information Comment).

Related Documents
LongCode - Customer specific print routine setup

AIC- (Additional Information Comment) Printing, PO

Order Fulfillment & Customer Drop-shipping Fulfillment Features

Order Fulfillment & Customer Drop-shipping Fulfillment Features

To provide additional customer service, and differentiate your company from your customers other suppliers, Cove supports ‘Customer Drop Ship Fulfillment’. Customer Drop Ship Fulfillment is the process of your company accepting orders from your customer for direct shipment to your customer’s customer (the consumer).

Multiple shipping addresses

Multiple shipping address (ShipTo) support in Order Entry. You may store an unlimited number of shipping addresses per customer. The shipping addresses can either be your customer’s facilities or names and consumer addresses. Each ShipTo address may contain the name of a specific custom label print routine to be used to create customer specific labels – which are different from shipping labels, i.e. Asset Tags, routing tags, serial numbers etc

Shipping Methods

Each ShipTo address can be defined to use specific shipping methods (UPS, FEDEX, etc.) and Shipment Terms (FOB,CIF,&).

Carrier Account

Each ShipTo address can store a Carrier Account Number. This allows shipments to be billed to the consumers shipper account.

Return Address Flag

A Flag is provided in the Customer Master Record to determine how the return address on the shipping labels and packing list are printed. The options are: Normal – your Company name and shipping facilities address.

  • X – Your customer’s name and your shipping facilities address
  • Y – Your customer’s name and their customer record address
  • Z – Your customer’s and their “fulfillment” return address (from the following special record in the ShipTo file).

Returned to the Correct Address

A special type of ShipTo address record may be setup to provide the place to store the return address to be used on the shipping labels. This assures that when customer shipments are refused they are returned to the correct address.

Shipping Labels

The system can use a special customer specific shipping label print routine whenever labels are printed for shipments made for a customer. This allows shipping labels to include graphics, and other information on shipping labels.

Packing Lists

The system can use a special customer specific packing list print routine whenever labels are printed for shipments made for a customer. This allows packing lists to include graphics, and other information not normally present.

Customer Specific

The system can use a special customer specific invoice print routine whenever invoices are printed for shipments made for a customer. This allows invoices to include graphics, and other information not normally on them.

Sales Orders

The system allows information specific to customer print routine to attached to Sales Orders and carried through the system for use by the print routine. This is done by the AIC feature (Additional Information Comment).

Related Documents
LongCode – Customer specific print routine setup

AIC- (Additional Information Comment) Printing, PO